Kategori: Michael Kors

Beskrivning av tjänstMAIN JOB OBJECTIVE Responsible for the management of the Michael Kors wholesale shop-in-shop within assigned department store (retail partner), SIS staff and/orretail partner selling specialist, merchandise and customer service. Responsibilities include but are not limited to: achieving and exceedingsales plans, driving full price sales, conducting trainings, and maintaining visual merchandising standards in the Michael Kors shop-in-shop.Ensure the support and partnership of retail partners’ associates for the benefit of the Michael Kors shop-in-shop business. The Shop Manager will work with the District Manager to analyze the business through specific, measurable, achievable and realistic processes. ESSENTIAL JOB RESPONSIBILITIES Sales Generation:• Meet and exceed shop-in-shop sales goals through effective application of Michael Kors’ selling service strategies and techniques• Demonstrate in-depth knowledge and ownership of the business by tracking daily, weekly, and monthly sales to determine needs ofbusiness and set business strategy• Set individual sales goals for sales associates (SAs) and selling specialists (SSs), ensuring goals reflect SIS business goals• Motivate SAs and SSs to meet and exceed sales and productivity goals, ensure they are fluent in all aspects of the business• Demonstrate sales leadership by playing an active role on the selling floor• Collaborate with the DM and wholesale marketing to identify marketing opportunities to support sales• Develop events/incentives that will continue to grow the customer base• Identify and communicate product and inventory needs in a timely manner Training and Visual Merchandising:• Implement and maintain all visual merchandising standards as directed in the Visual Merchandising guideline• Conduct seasonal product knowledge training• Educate SAs and SSs on MK service techniques• Manage and conduct weekly/monthly/seasonal trainings with retail partners’ sales manager, selling specialist and associates Communication:• Develop clear, consistent, and organized methods of communication with DM and retail partners on a weekly basis via email, phone calls,and/or in-person meetings Customer Service:• Engage every customer within the shop-in-shop by utilizing Michael Kors’ selling service strategies and techniques• Drive sales through utilizing a clientele book and developing a personal client database• Resolve all client problems and complaints quickly and effectively• Manage all special events inclusive of collection previews, client events, sale events and dept store events, etc• Empower SAs and SSs to make decisions in the customer’s best interest that also support the Company’s philosophy• Ensure image and grooming standards are professional, reflective of the brand image, and adhered to at all times Operations:• Ensure shop-in-shop and stock room maintenance, presentation, and organization issues are addressed in a timely manner• Work with retail partner to ensure all visual graphics are current• Work with retail partner to confirm deliveries are properly processed and on the selling floor in a timely manner• Schedule SAs and SSs to maintain adequate floor coverage while maintaining payroll budgets• Meet inventory accuracy and shrink requirements• Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security and inventory mgmt REQUIREMENTS • Minimum of 3 years retail experience with management experience• Good command of the English language• Excellent interpersonal, communication, leadership, organizational and supervisory skills• Strong fashion sense• Exhibit proficiency in computer programs used by the company including: Word, Excel, PowerPoint, Lotus Notes, etc.• General knowledge of Retail Math and reporting• Flexible to work the hours in line with stores needs• Must have home office (computer w/ printer, fax, camera, etc)• Must have smartphone to access work email Please send applications directly to Petra Smits, HR Assistant Benelux & Scandinavia: Petra.Smits@michaelkors.com Företag:Modeverket / Michael KorsSe annonsen:http://fashionnet.se/wp-content/files/2015/03/EU-RD-SIS-Shop-Manager-Job-Profile.pdfSista ansökningsdag :2015-04-13